“If we don’t answer the phone or let the customer know we’ll call back, they choose to call another number.”
Maria NordinOwner, Din Hälsa
Read the storyMissed calls. Questions online. Your next opportunity.
Alma keeps the conversation going, so you can do what you do best.
Nomar Nexus: leads from a missed call and from the web chat land in the same inbox, and email is coming soon. Alma summarises Erik’s web chat, Erik asks for a person so it needs a reply, and Alma has booked a meeting with Anna. The example is fictional.
A selection of our customers
None of these losses show up in any system. That’s why they feel free.
Fill in your own assumptions. We’ve only set starting values for you to change.
26,800 kra monthor 322,000 kr a year
| Item | Per month | Per year |
|---|---|---|
| Revenue saved from calls | 11,700 kr | 140,000 kr |
| New revenue from the web | 13,500 kr | 162,000 kr |
| Time saved4.7 hours a month | 1,600 kr | 20,000 kr |
| Total | 26,800 kr | 322,000 kr |
| Month | With Alma | Without follow-up |
|---|---|---|
| 1 | 26,800 kr | 0 kr |
| 2 | 53,700 kr | 0 kr |
| 3 | 80,500 kr | 0 kr |
| 4 | 107,300 kr | 0 kr |
| 5 | 134,200 kr | 0 kr |
| 6 | 161,000 kr | 0 kr |
| 7 | 187,800 kr | 0 kr |
| 8 | 214,700 kr | 0 kr |
| 9 | 241,500 kr | 0 kr |
| 10 | 268,300 kr | 0 kr |
| 11 | 295,200 kr | 0 kr |
| 12 | 322,000 kr | 0 kr |
A call you can’t take, or a question in the chat on your website.
In your tone, day and night. She finds out what the customer needs.
Follow every lead and take over the conversation when needed.
Two ways to meet Alma, the same way your customers do.
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