Laddar… / Loading…
Your AI assistantYou have customers to look after.
You have customers to look after.
Alma keeps track of the conversation.
Alma replies when you miss a call and meets visitors on your website. Soon in email too. You see and steer everything she does in Nomar Nexus.
Alma in the middle with her channels: on the phone she texts after a missed call, on the web she greets the visitor, and email is in development. The conversations land in Nomar Nexus. The example is fictional.
Alma
More time for customers. Less to keep track of.
We give Alma your business knowledge and tone of voice. She helps customers move forward and hands over questions that need a person. See and manage everything in Nomar Nexus.
Meet AlmaAn assistant,
An assistant,
not a chatbot.
Alma is trained on your business: your tone, your questions, your answers. She looks after customer conversations in every channel, around the clock, and hands over when needed. She’s open about being an AI assistant, because trust is built on honesty.
- A chat widget answers on your website.
- A voicemail asks the customer to wait.
- An answering service takes a message.
- Alma answers everywhere, in your tone, and you see everything in one place.
Alma’s toolsThe same Alma.
The same Alma.
Several ways to reach the customer.
Alma uses different tools depending on where the customer gets in touch. The conversations land in the same place in Nexus.
- Missed Leads
Alma on the phone
If you miss a call, Alma sends a personal text and takes the conversation from there.
The customer gets an answer, and you get a contact to follow up.
Read more about Missed Leads - Webchat
Alma on the web
Alma meets visitors on your website with answers to their questions, around the clock.
More visits become contacts, collected in Nexus.
Read more about Webchat - Mailer
Alma in email
The same Alma in the email thread, in the same flow as phone and web.
In development. Not available yet.
In development
Try the real AlmaCall or chat.
Call or chat.
See for yourself how Alma replies.
Two ways to meet Alma, the same way your customers do.
Try it yourselfSee the whole flow.
See the whole flow.
From call to Nexus.
Click through how Alma answers on the phone and on the web, and how the conversation looks in Nexus. The examples are fictional.
Alma on the phone
A missed call.
A conversation that continues.
You’re busy. Alma follows up by SMS and keeps everything in Nexus.
Nomar Nexus
Interactive demo with fictional customer details.
Calling mobile…
Solvik Fönster
Audio
FaceTime
Mute
More
End
Keypad
The customer calls
From the first hello to the first conversationGetting started is simple.
Getting started is simple.
Just tell us about your business.
01
We get to know your business
Your services, questions and tone of voice. We work out how Alma can help.
02
We connect and test
We set up Alma on your channels and test the answers with you.
03
You get another colleague
Alma welcomes customers. Follow the conversations in Nexus and step in when needed.
Our team in Västerås helps you every step of the way.Meet the people behind Alma
Good to knowQuestions before
Questions before
the first hello.
Another question?
Get in touch
Meet your new assistantYou take care of business.
You take care of business.
Alma takes care of the conversation.
See Alma answer your business’s questions.
Find out how she can help you.