Can we use our existing CRM?

Yes. Nexus brings your conversations together and doesn’t replace your CRM. We’ll discuss possible connections for your business during the demo.

What happens when Alma can’t answer?

She hands over to your team. Nexus keeps the whole conversation so you can help without starting again. The question can also help improve Alma’s knowledge.

Does Alma replace our staff?

Quite the opposite. She takes over round-the-clock monitoring and the follow-up that would otherwise fall through. You step in when needed, with the whole conversation in place.

Does Alma handle email too?

Alma in email is in development. Today she handles webchat and SMS after missed calls.

It depends on which channels Alma will handle. We tell you the price straight out in the first call, with no quotation process and no haggling.

Your shared inbox

Alma does the work.
Here’s your overview.

Every customer conversation in one place. See each conversation Alma has, with status and history, and step in when you’re needed.

Book a demo See how Alma works

Nomar Nexus

More time for customers. Less to keep track of.

Every conversation has its place, history and next step. Reply in the thread to pause Alma, or let her continue. Nexus is included with at least one channel.

Shared inbox for webchat and SMS
Take over with all the context intact
See leads and update Alma’s knowledge

From the first hello to the first conversation

Getting started is simple.
Just tell us about your business.

We get to know your business

Your services, questions and tone of voice. We work out how Alma can help.

We connect and test

We set up Alma on your channels and test the answers with you.

You get another colleague

Alma welcomes customers. Follow the conversations in Nexus and step in when needed.

Our team in Västerås helps you every step of the way.Meet the people behind Alma

Good to know

Questions before
the first hello.

Another question?
Get in touch

Meet your new assistant

You take care of business.
Alma takes care of the conversation.

See Alma answer your business’s questions.
Find out how she can help you.

Book a demoA personal walkthrough. No preparation needed.

Alma does the work.Here’s your overview.

More time for customers. Less to keep track of.

Shared inbox for webchat and SMS

Take over with all the context intact

See leads and update Alma’s knowledge

Getting started is simple.Just tell us about your business.

We get to know your business

We connect and test

You get another colleague

Questions beforethe first hello.

Can we use our existing CRM?

What happens when Alma can’t answer?

Does Alma replace our staff?

Does Alma handle email too?

What does it cost?

You take care of business.Alma takes care of the conversation.

Alma does the work.Here’s your overview.

More time for customers. Less to keep track of.

Shared inbox for webchat and SMS

Take over with all the context intact

See leads and update Alma’s knowledge

Getting started is simple.Just tell us about your business.

We get to know your business

We connect and test

You get another colleague

Questions beforethe first hello.

Can we use our existing CRM?

What happens when Alma can’t answer?

Does Alma replace our staff?

Does Alma handle email too?

What does it cost?

You take care of business.Alma takes care of the conversation.

Alma does the work.
Here’s your overview.

Getting started is simple.
Just tell us about your business.

Questions before
the first hello.

You take care of business.
Alma takes care of the conversation.

Alma does the work.
Here’s your overview.

Getting started is simple.
Just tell us about your business.

Questions before
the first hello.

You take care of business.
Alma takes care of the conversation.